Creative Dygital Xperiential

DOW MEDIA Privacy Policy

This Privacy Policy explains how DOW MEDIA PVT. LTD. (“DOW MEDIA”, “we”, “us”, or “our”) collects, uses, shares, and protects your personal information. We respect your privacy and are committed to handling your data responsibly and transparently. By interacting with us or using our services, you agree to the practices described in this policy.

If you have questions or concerns about this policy or how we handle your information, you can reach us at legal@dow.media.

What information do we collect?

We collect personal information in different ways, including:

  1. When you contact or interact with us:
  • Name, email address, phone number, postal address, preferences, and any information you voluntarily provide through forms, email, messaging apps, phone calls, or website interactions.
  1. Through social media platforms:
  • Public profile details and interaction data from platforms like LinkedIn, Instagram, Facebook, or others when you engage with our content or pages.
  1. When registering for events or webinars:
  • Contact details and preferences for communication, as well as accessibility requirements if needed.
  1. When visiting our website:
  • Information like your IP address, device ID, browser type, website activity, and other analytics via cookies (please refer to our Cookie Policy for details).
  1. When applying for a job at DOW MEDIA:
  • Data shared in your application, such as qualifications, work history, and optionally, sensitive information like demographic details.
  1. When visiting our offices:
  • Visitor logs, CCTV footage (for security), and contact information.
  1. When working with us as a client, partner, or vendor:
  • Relevant business-related personal data necessary for providing or receiving services (additional terms may apply under specific agreements).

How do we use your information?

We use your personal information for the following purposes:

Purpose

Legal Basis

To respond to your inquiries or provide information you’ve requested (e.g., newsletters, product info, event invites)

Consent – only if you have requested this. You can withdraw consent anytime.

To keep you informed about DOW MEDIA updates, initiatives, and services

Legitimate Interests – keeping you updated as a stakeholder; opt-out options provided in every communication.

To process your registration and participation in events, webinars, or meetings

Legitimate Interests – for event management and communication.

To manage your interaction with us via social media

Consent / Legitimate Interests depending on interaction type.

To improve website experience and access

Consent (via cookies and similar technologies).

To assess and process your job application

Legitimate Interests – to evaluate and contact you about opportunities.

To manage office visits, ensure safety, and comply with legal obligations (e.g., fire safety regulations)

Legitimate Interests / Legal Obligation.

Do we share your information with others?

We may share your information:

  • With our affiliates, partners, or trusted service providers who help us operate our business (e.g., IT support, event management, marketing platforms).
  • If required by law, regulation, or government authority.
  • As part of a sale, merger, or acquisition of DOW MEDIA or its assets (ensuring confidentiality agreements are in place).

We ensure any third parties handling your data adhere to confidentiality and data protection standards.

Where do we store your information?

Your data may be stored and processed in India or in other countries where we or our service providers operate. For transfers outside India, we implement safeguards to ensure your data remains protected in compliance with applicable laws, including using contractual protections where necessary.

How long do we keep your information?

We retain your personal information only as long as necessary for the purposes outlined above or as required by law.

How do we protect your information?

We use appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Our website and services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from anyone under 16. If you are under 16, please ask your parent or guardian to provide any information on your behalf.

Your rights

Under applicable Indian data protection laws and other global regulations, you have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct or update inaccurate or incomplete information.
  • Request deletion or restriction of your data, where applicable.
  • Withdraw consent (where processing is based on consent).
  • Object to certain types of processing (e.g., marketing communications).

To exercise any of these rights or for any privacy-related concerns, contact us at legal@dow.media or write to:

DOW MEDIA PVT. LTD.
301, Steel House, Near Paper Box, Off Mahakali Caves Road,
Andheri (East), Mumbai – 400093, Maharashtra, INDIA.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically. Updated versions will be posted on our website.

Responsible Disclosure

DOW MEDIA welcomes security researchers who wish to responsibly disclose any vulnerabilities or security issues. Please refer to our Responsible Disclosure Policy for details.